Effective Date: January 1, 2026
By using the website located at www.texarkanaconcretepolishingandepoxyflooring.com or by requesting services from Texarkana Concrete Polishing & Epoxy Flooring, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or request our services.
Texarkana Concrete Polishing & Epoxy Flooring is a Concrete Flooring Contractor company based in Texarkana, TX. We provide concrete flooring installation, coating, polishing, resurfacing, and related services for residential and commercial properties in the Texarkana area.
All services are subject to a site assessment and written proposal before work begins. We reserve the right to decline any project at our discretion.
Written estimates are provided free of charge following an on-site assessment. An estimate is not a binding contract until both parties have signed a written agreement for the specific project.
Estimates are based on conditions observed at the time of assessment. If unforeseen site conditions are discovered during work - such as existing damage, contamination, or structural issues not visible at the time of estimate - we will notify you promptly and provide a revised scope and pricing before continuing.
Final pricing may vary from the estimate if the project scope changes at your request or due to conditions outside our reasonable control.
Project start dates are confirmed in writing before work begins. We ask that you notify us at least 48 hours in advance if you need to reschedule. We will do the same if we need to adjust your scheduled date.
If you cancel a confirmed project after work has begun, you are responsible for the cost of materials purchased and labor performed up to the time of cancellation. Cancellation terms for specific projects will be outlined in the project agreement.
Payment terms are specified in the written project agreement for each job. Typical terms include a deposit due before work begins and the remaining balance due upon completion.
Accepted payment methods will be listed in your project agreement. Late payments may be subject to a service charge as outlined in that agreement.
We reserve the right to suspend work if payment is not received according to the agreed schedule.
You are responsible for ensuring the work area is accessible and clear of furniture, vehicles, and personal belongings before work begins, unless a specific arrangement is noted in the project agreement.
You are also responsible for disclosing any known conditions that may affect the work, including previous coatings, moisture problems, or structural concerns.
We stand behind our workmanship. If a defect in our work is identified after project completion, contact us promptly and we will assess the issue. Warranty terms specific to each service or product will be outlined in your project agreement.
Warranties do not cover damage caused by misuse, abuse, improper maintenance, or conditions outside our control, including but not limited to flooding, freeze events, chemical spills, or modifications made by others after project completion.
Material warranties, where applicable, are provided by the manufacturer and are separate from our workmanship warranty.
To the fullest extent permitted by applicable law, Texarkana Concrete Polishing & Epoxy Flooring shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from our services shall not exceed the amount paid by you for the specific project giving rise to the claim.
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair its operation or interfere with other users.
The content on this website, including text, images, and descriptions, is the property of Texarkana Concrete Polishing & Epoxy Flooring and may not be reproduced without written permission.
If a dispute arises between you and Texarkana Concrete Polishing & Epoxy Flooring related to our services, we encourage you to contact us directly first so we can work toward a resolution. Most issues can be resolved with a direct conversation.
If a dispute cannot be resolved informally, it will be handled through binding arbitration in Texarkana, TX, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial for claims arising from these terms or our services.
These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal proceedings arising from these terms or our services shall take place in Texas.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
For questions about these Terms and Conditions, please contact us:
Texarkana Concrete Polishing & Epoxy Flooring
518 Whitaker St
Texarkana, TX 75501