Privacy Policy

1. Who We Are

This Privacy Policy applies to Texarkana Concrete Polishing & Epoxy Flooring, a Concrete Flooring Contractor company based in Texarkana, TX. Our website is located at www.texarkanaconcretepolishingandepoxyflooring.com. You can reach us at hi@texarkanaconcretepolishingandepoxyflooring.com.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information you provide

• Your name
• Phone number
• Email address
• Project address or service location (if provided in a form)
• Any details you include in a message or inquiry form

Information collected automatically

• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our site)
• General geographic location (city or region level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request by phone or email
• To schedule a consultation or on-site visit at your property
• To send you information you have requested about our services
• To improve our website and understand how visitors use it
• To comply with applicable legal requirements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar tracking technologies to collect usage data. Cookies are small files stored in your browser that help us understand how visitors navigate our site.

We may use analytics services such as Google Analytics to collect aggregated, anonymized data about website traffic and user behavior. This data does not identify you personally.

You can disable cookies in your browser settings at any time. Disabling cookies may affect the functionality of some parts of this website.

5. Third-Party Services

Our website uses a third-party contact form service (Tally) to process form submissions. When you submit a form, your information is handled in accordance with that service's privacy policy.

We may also use embedded maps (Google Maps) to display our location. These services may collect data when you interact with them, subject to their own privacy policies.

6. Data Retention

We retain your contact information for as long as necessary to respond to your inquiry and complete any related services. If you would like us to delete your information, please contact us at hi@texarkanaconcretepolishingandepoxyflooring.com and we will remove it promptly.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Opt out of any marketing communications

To exercise any of these rights, contact us at hi@texarkanaconcretepolishingandepoxyflooring.com.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. If you have concerns about the security of your information, please contact us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: